Chesters Hotel

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The courtesy of our staff
	Excellent	Good	Poor	N/A
Hotel Reservations
Receptionists
Housekeeping Staff
Bar Staff
Restaurant Staff
Comments

Did you receive a courteous and warm welcome?			Yes	No
Was your name used during your stay?			Yes	No
The efficiency of our service
	Excellent	Good	Poor	N/A
Making the reservation
Check in
Check out
Fax and message delivery
Telephone services
Housekeeping day service
Bar service
Breakfast service in the restaurant
Lunch/dinner service in the restaurant
Did we respond quickly and efficiently to your requests or enquiries?			Yes	No
Comments

The quality of our product
	Excellent	Good	Poor	N/A
Public areas
Staff - Uniforms and grooming
Design and decor
Amenities in the room
Amenities in the bathroom
Internet and Telephone facilities
Breakfast food
Snack food in the bar
Restaurant food
Wine selection
Value for money
Comments

Would you stay with us again?			Yes	No
When did you stay with us?

Is there one thing we could have done to make your stay more enjoyable?
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Departure Date:
Your Details
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